Be real. Be fun. Be wrong.

Experiments and observations in social marketing

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Entries from June 2008

Weezer Crowdsources Cover of Radiohead’s ‘Creep’

June 23rd, 2008 · No Comments · crowdsourcing

Weezer cover Radiohead’s Creep, live in Portland from Dave Allen on Vimeo. Read full article at Wired.

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Social Media Press Release

June 23rd, 2008 · No Comments · brand strategy, social media tools

The Social Media Press Release is an evolved approach to preparing press releases characterized by a multimedial and facts-oriented approach. The typical social media press release integrates video clips, bookmarks, citations, blog posts, multiple links and resources allowing the news editor to pick and select individual info items that may best serve his interest, editorial [...]

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ReUSE not Refuse

June 18th, 2008 · No Comments · labels, my efforts

Timbuk2 ships the vast majority of their direct to consumer orders in plastic bags. The bags themselves have some post consumer recycle material but it’s still packaging that would normally head straight to the landfill. I love packaging that makes someone pause before they toss it into the trash (or recycle) bin. Apple does an [...]

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Credit cards get personal

June 18th, 2008 · No Comments · customization

The ability to “do more” with your Flickr images has broadened to personal and small business spending. As important may be that Capital One is currently the only bank that has a compelling offer for the Flickr community who are qualified consumers of these types of personalized products. Related articles: http://www.paymentsnews.com/2008/01/capital-one-sup.html http://www.centernetworks.com/flickr-capital-one-customized-cards http://iheartcoolstuff.com/2008/06/capital-one-x-flickr-oh-the-craziness/ http://www.capitalone.com/cardlab/

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User generated customers service and FAQ’s made easy

June 17th, 2008 · 2 Comments · my efforts, social media tools

Just over a year ago I met with Lane Becker to talk about how a new service called Get Satisfaction could help Timbuk2 integrate user content into our website. At the time the Get Satisfaction team where launching the first widget that they promised we could easily pop a few lines of code into our [...]

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Mass customization design probe kit

June 13th, 2008 · No Comments · brand strategy

design probe kit Originally uploaded by kateherd Kate Herd is researching customer experience during the customization of products for Middlesex University in London. Her team put together this participant kit and sent them to one the following sites: NikeID, Freitag, Timbuk2, My K-Swiss or Pumas Mongolian Shoe BBQ. I’m curious to see how their findings [...]

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Soliciting community participation: Packing slips and flickr

June 10th, 2008 · No Comments · my efforts

Timbuk2 was blessed with a pretty active online brand community when I joined the Marketing team in February of 2007. One of these communities was the flickr folks who where tagging their images with “timbuk2″ and the folks who where posting images of their timbuk2 bags to the whatsinyourbag pool on flickr. I thought then, [...]

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Crowd sourcing and the Obama advantage

June 9th, 2008 · No Comments · crowdsourcing

What the Obama campaign did (brilliantly, as even this Hillary partisan will admit) is crowdsourcing, which is fundamentally different to collective decision making or collective intelligence. The Obama campaign used the massive crowd of supporters that they generated through social media – media which made that leverage easier to accomplish – they did not allow [...]

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Flickr + Timeline + Map = Cool

June 6th, 2008 · No Comments · social media tools

This is pretty cool- a map of flickr images tagged “whatsinyourbag”. Interesting to see how in-bag items have changed over time and what/if any regional items people carry.

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The hidden stuff

June 6th, 2008 · 6 Comments · labels, my efforts

I love finding little hidden messages in clothes and cards and whatnot. Like every once in a while BAPE releases a gold version of their brand label vs. their regular brown version. I fought (and I do mean two bouts and nearly a black eye) for adding a little bad-word-find to our Made in SF [...]

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